VAT Registered Vat Number GB 843623821. Our Couriers makes deliveries Monday to Friday, between 0900 and 1800 hrs. They do not make deliveries during the weekends. Once we have despatched your purchase, it will take around 3 to 4 days to reach you. For palletised deliveries via Pallet Ways, it is essential that the goods are checked on delivery, and any damage (not already referred to in the listing) is mentioned on the delivery note before signing for the goods. If this is not done the courier will reject any claims, and we will not be able to accept any claims or authorise any returns. The courier service we use is basically an extended "kerb side" delivery. All our deliveries are made on vehicles with tail lift facilities, and they will unload the pallet, and get it as near as they can to the entrance to your building. They use a pallet truck, so as long as access is via a smooth level driveway, there will be no problems. If, however, you live at the end of a steep or gravelled drive, then the driver will not be able to negotiate it with his pallet truck. Guarantee's (appliance sales) All our goods come with a full Manufacturer's guarantee of a minimum of 12 months. Bosch, Neff and Siemens offer a free 2nd year warranty on most appliances once you have registered your purchase. All goods comply with all applicable legislation and customers are reminded that their statutory rights are not affected by these terms and conditions. PRIVACY POLICY We at Powerzone Direct use the information supplied to process and fulfil your order. To provide you with our services, it is necessary for us to hold and process certain information about you. We take reasonable care to keep this information secure and prevent and unauthorised access or unlawful use of it. We process all personal information in accordance with applicable UK Data Protection Legislation. If you choose to register with Powerzone Direct, we will ask you to provide details of your name, address, telephone, facsimile and e-mail address. In addition we will ask for payment details. This information will be stored and used to process your order. Payments Accepted Cash on collection/delivery. PayPal Onetime Payment using your Debit or Credit Cards VIA PAYPAL Item location: Ilford, Essex, United Kingdom Postage to: United Kingdom Excludes: Bolivia, Haiti, Liberia, Nicaragua, Turkmenistan, Paraguay, Mauritius, Sierra Leone, Venezuela