GRADED APPLIANCES:
THERE ARE SEVERAL CAUSES FOR WHICH THE BRAND NEW APPLIANCES ARE RETURNED TO THE MANUFACTURER, MOST OF THE TIME DUE TO COSMETIC DAMAGE OR IMPERFECTION. THEN THESE RETURNED APPLIANCES ARE CATEGORISED AS GRADED STOCK, FACTORY SECONDS OR GRADED ARE SUPPLIED TO RETAILERS LIKE US.
REASONS FOR RETURN:
LET’S TAKE AN EXAMPLE OF A CUSTOMER WHO ORDERS A WASHING MACHINE FROM A WELL-REPUTED RETAILER AND SOON AFTER RECEIVING THE DELIVERY, THE CUSTOMER NOTICES A SCRATCH OR DENT ON THE APPLIANCE. (IT CAN BE ANYWHERE HOWEVER MOST OF THE TIME IT IS ON SIDES). IN SUCH A CASE, THE APPLIANCE IS EXCHANGED OR REPLACED BY ANOTHER. THAT DENTED OR SCRATCHED APPLIANCE IS NOW CALLED AS GRADED STOCK AND RETURNED TO THE MANUFACTURER’S B-GRADE FACTORY. IT IS NOT NECESSARY THAT ALL B-GRADE STOCK IS DENTED OR SCRATCHED. THERE CAN BE A FEW OTHER RAESONS SUCH AS A DAMAGED BOX IS DELIVERED TO THE CUSTOMER AND THE CUSTOMER WANTED TO GIFT THAT APPLIANCE TO SOMEONE AND HE REFUSES TO TAKE THAT DAMAGED BOXED APPLIANCE, THIS WILL ALSO BE INCLUDED IN B GRADE STOCK.
WHAT WE DO:
THIS IS WHERE WE STEP IN AND BUY THAT STOCK WHICH COMES WITH THE MANUFACTURER’S WARRANTY. THESE APPLIANCES ARE CONSIDERABLY CHEAPER THAN THEIR ORIGINAL PRICE. THEY ARE SOLD TO OUR CUSTOMERS AFTER CARRYING AN INSPECTION AT OUR WAREHOUSE OF EACH AND EVERY PIECE WE SELL, AND IT IS DESCRIBED AS IT IS TO THE CUSTOMER BEFORE TAKING ANY PAYMENT SO ONE IS AWARE OF WHAT IS BEING BOUGHT. THIS IS HOW WE BUILT OUR NAME AND EARNED TRUST WHICH WAS NOT EASY AS THIS JOURNEY IS NOW ON 24 YEARS. ALL OF OUR APPLIANCES COME WITH FULL MANUFACTURES WARRANTY ASWELL FOR PEACE OF MIND
FEW FACTS ABOUT B-GRADED APPLIANCES:
A GRADED ITEM CAN BE DENTED, MARKED, SCRATCHED, DAMAGED BOX, OR ANY IMPERFECTION. HOWEVER, IT IS NOT USED.
THE GRADED ITEM IS PROTECTED BY THE ORIGINAL MANUFACTURER’S WARRANTY FOR ITS FUNCTIONALITY.
A GRADED ITEM IS NOT PROTECTED BY THE ORIGINAL MANUFACTURER’S WARRANTY FOR ITS APPEARANCE.
